Privacy Policy

Effective Date: 28/08/2025
Company: LocationHome (trading as LocationHome Ltd)
Address: 1 Ariel Way, London, W12 7SL
Contact: contact@locationhome.co.uk | +44 7414 860522

1. Introduction
At LocationHome, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [www.locationhome.co.uk] and our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect
We may collect and process the following types of information:

  • Personal Details – name, email, phone number, address.
  • Booking Information – dates of stay, property preferences, guest requirements.
  • Landlord Information – property details, financial details for payouts.
  • Technical Data – IP address, browser type, cookies, and analytics.
  • Communication Records – emails, messages, or enquiries you send us.

3. How We Use Your Information
We use your personal data to:

  • Provide and manage our services (e.g. bookings, property management).
  • Communicate with landlords and guests.
  • Process payments and issue invoices.
  • Improve our website and services through analytics.
  • Comply with legal and regulatory obligations.

4. Sharing Your Information
We do not sell your data. We may share it with:

  • Service providers (payment processors, cleaning companies, IT/hosting).
  • Booking platforms (Airbnb, Booking.com, etc.) when you book through them.
  • Legal/regulatory authorities if required by law.
  • All third parties we work with are required to keep your data secure.

5. Cookies & Tracking
Our website uses cookies to improve your browsing experience and analyse site traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly. See our Cookies Policy for more details.

6. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal requirements.

7. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data.
  • Request corrections to inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (where applicable).

To exercise your rights, contact us at contact@locationhome.co.uk.

8. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:

LocationHome Ltd
1 Ariel Way, London, W12 7SL
📧 contact@locationhome.co.uk
📞 +44 7414 860522