Behind the Scenes: What a Concierge Property Management Team Does

When guests stay in a Location Home property, they often describe the experience as “seamless,” “stress-free,” and “like staying in a 5-star hotel.” That’s no accident; it’s the result of our dedicated concierge property management team, working behind the scenes every day.

But what exactly does a concierge team do? And how does it benefit both landlords and guests?

Around-the-Clock Support for Every Guest

Our concierge team is available 24/7, ensuring that no matter the time or situation, someone is always on hand to help. From late-night check-ins and lost keys to special requests or local recommendations, we’re there to make the guest experience smooth and enjoyable.

A Personal Touch Every Time

Unlike automated platforms or generic hosting services, our concierge approach adds a human connection to property management. Whether it’s arranging transport, organising a mid-stay clean, or responding to maintenance needs, we take care of it all, quickly, professionally, and with care.

Behind-the-Scenes Efficiency

What guests don’t see is just as important. Our team works hard to:

  • Coordinate cleaning and restocking
  • Track maintenance schedules
  • Manage guest communications and feedback
  • Ensure properties are presented to the same high standard after every stay

This attention to detail means fewer issues, higher satisfaction, and better reviews, which all contribute to increased bookings and income.

Peace of Mind for Property Owners

For landlords, our concierge service is the ultimate reassurance. You can rest easy knowing that your property is in expert hands, and that every guest is receiving first-class support throughout their stay.

It’s this blend of personal care and professional management that sets Location Home apart.

 

Want to give your guests a premium experience, and yourself total peace of mind?
Speak to Location Home about our concierge-led property management today.

New to Letting? Here’s How Location Home Makes It Simple

Starting your letting journey can feel overwhelming. From furnishing the space and setting the right price to dealing with bookings, guest issues and maintenance, there’s a lot to manage, especially if it’s your first time.

At Location Home, we’re here to make it simple, smooth and stress-free, even if you’ve never let a property before.

No Experience? No Problem.

Whether you’ve just purchased your first buy-to-let or want to make better use of a second home, our team guides you through every step. We’ll help you:

  • Prepare your property for the market
  • Navigate local regulations and licensing
  • Understand the difference between short- and long-term letting
  • Create a strategy tailored to your goals

We don’t expect you to know everything, that’s our job.

Full-Service Support from Day One

Our end-to-end property management means you don’t need to worry about the day-to-day. We take care of:

  • Professional photography and listing creation
  • Guest communication and bookings
  • Cleaning, restocking, and maintenance
  • 24/7 concierge support
  • Dynamic pricing to maximise income

It’s a completely hands-off experience, and one that gives you complete peace of mind.

We Focus on Results

From the outset, we work with you to understand what success looks like, whether that’s high occupancy, maximum return, or simply knowing your property is in safe hands. Then we deliver it, backed by a trusted team and proven processes.

Friendly, Professional, Bespoke

We know that handing over your property for the first time can feel like a big step. That’s why we combine professional service with a friendly, personal touch, giving you confidence that your home or investment is being treated with the care it deserves.

 

New to letting? Let’s make it simple.
Contact Location Home today for expert support tailored to first-time landlords.

Is Short-Term Letting the Future of Real Estate?

The property market has changed, and it’s still evolving. In recent years, short-term letting has moved from niche to mainstream, attracting everyone from savvy investors to travelling professionals and remote workers.

At Location Home, we believe short-term rentals are more than just a trend, they’re a key part of the future of real estate.

Why the Shift?

Several factors have driven the rise of short-lets:

  • Flexibility for both landlords and guests
  • Growth in remote work and “work from anywhere” lifestyles
  • Higher returns compared to traditional long-term renting
  • Increased demand for travel experiences that feel like home

In short, people want more freedom, and they expect the spaces they live or stay in to reflect that.

Benefits for Landlords

Short-term letting offers a host of advantages, including:

  • Increased earning potential through dynamic pricing
  • Greater control over availability and usage
  • Ability to use the property personally when needed
  • Opportunity to create a high-end, hotel-style experience that commands better rates

With the right management, landlords can turn their property into a profitable, flexible asset, without sacrificing long-term stability.

The Role of Professional Management

Of course, success in the short-let market depends on more than just listing your property online. From guest support and property upkeep to branding and pricing, the market now expects hotel-level service.

That’s where we come in. At Location Home, we deliver a fully managed experience, one that’s tailored to your goals and built around consistent, 5-star standards.

The Future is Flexible

The demand for short-term, high-quality rentals is only growing, not just in cities, but across suburbs, coastal towns and countryside escapes. With flexibility, freedom, and higher returns, short-lets are fast becoming a cornerstone of modern real estate.

 

Want to explore short-term letting for your property?
Talk to Location Home about future-proofing your investment.

How Property Management Can Give You More Time and Freedom

Owning a rental property can be rewarding, but it can also tie you down. From guest communication and bookings to cleaning, repairs and admin, the responsibilities stack up quickly.

At Location Home, our fully managed, bespoke service is designed to do more than just boost your rental income. It’s here to give you something even more valuable: your time and freedom back.

Free Yourself from the Day-to-Day

Many landlords underestimate how much time managing a property can take. Dealing with bookings, arranging cleaners, sorting maintenance issues, answering guest queries, it’s essentially a second job.

We take all of that off your hands. Our professional team handles every detail, so you can enjoy the rewards without the effort.

Travel, Work, Relax. Your Property’s Covered

Whether you’re travelling, working full-time, or managing other commitments, our service gives you the freedom to live your life, knowing your property is being looked after to the highest standard.

That means:

  • No 3am guest calls
  • No urgent repairs disrupting your day
  • No stress trying to keep up with changing bookings

We do it all, professionally, consistently, and with your best interests in mind.

Designed Around Your Lifestyle

Because our service is bespoke, we shape our approach around your priorities. Want to keep some dates available for personal use? Prefer longer-term stays? Looking to grow your property portfolio? We’ll adapt our strategy accordingly.

More Time, More Freedom, More Return

Our mission is simple: to help property owners make more of their homes and more of their lives. That means higher returns, minimal involvement, and peace of mind, all delivered with care and consistency.

 

Ready to reclaim your time and enjoy the freedom you deserve?
Let Location Home manage your property while you focus on what matters most.

Why Consistency in Property Standards Builds Trust (and Profit)

In today’s fast-moving rental market, first impressions are everything. Guests have countless options, and they’ll return to the ones they trust. At Location Home, we believe the key to that trust lies in one word: consistency.

What Do We Mean by “Consistent Standards”?

It’s about offering the same level of quality and service across every property we manage. Whether it’s a central London flat or a suburban townhouse, guests can expect:

  • A professionally presented space
  • Comfortable, stylish interiors
  • Clear instructions and smooth check-ins
  • 24/7 concierge support
  • Cleanliness and attention to detail

Just like you’d expect from a trusted hotel brand, consistency ensures guests know exactly what they’re getting.

Why It Builds Trust

When guests have a great experience in one property, they’re far more likely to book another in the same portfolio. That repeat business, and the positive reviews that come with it, is incredibly valuable.

Consistency builds confidence, and confidence builds brand loyalty. It sets your property apart from the average short-let listing.

The Profit Advantage

Trust doesn’t just feel good; it earns more. Properties that maintain high standards tend to:

  • Attract more bookings
  • Command higher nightly rates
  • Receive better reviews
  • Secure long-term partnerships with corporate clients

In other words, consistency drives profitability. That’s why we hold every Location Home property to the same high standard, inside and out.

Our Approach

From curated furnishings to quality linens and branded guest communications, we create a uniform guest experience while still celebrating the individuality of each property. The result is a reliable, recognisable brand that guests love and landlords benefit from.

Want your property to stand out for all the right reasons?

Partner with Location Home for a management experience built on trust, quality, and results.

Stress-Free Property Letting: Why a Hands-Off Approach Works

Letting out a property can be a great way to earn passive income, but for many landlords, it quickly becomes a full-time job. From managing bookings to handling maintenance and guest queries, the daily demands can add up fast.

At Location Home, we offer a completely hands-off property management service, designed to free up your time while maximising your property’s potential. Here’s why it works so well.

1. We Handle Everything – So You Don’t Have To

Our team takes care of every detail: marketing your property, managing bookings, handling check-ins and check-outs, cleaning, maintenance, and more. You get all the benefits of letting, without the late-night phone calls or calendar juggling.

2. Better Guest Experience = Better Results

Because we’re fully focused on the day-to-day, we’re able to offer guests a seamless, 5-star experience, complete with 24/7 concierge support. Happy guests leave better reviews, which lead to higher occupancy rates and stronger returns.

3. A Truly Passive Income Stream

If you’re looking for an investment that pays without draining your time or energy, a hands-off letting model is ideal. Whether you’re based in the UK or abroad, you can relax knowing your property is in expert hands.

4. Customised for You

Our approach is completely bespoke. Whether you have one residential flat or a portfolio of commercial spaces, we build a management strategy that aligns with your goals, all without needing your constant involvement.

5. Peace of Mind

We treat every property like it’s our own. That means professional standards, clear communication, and a team you can trust. With Location Home, you don’t just save time, you gain confidence.

 

Tired of the stress that comes with letting?
Let Location Home do the hard work while you enjoy the rewards. Get in touch to find out how our hands-off service works.

Short-Term Lets vs Long-Term Lets: A Landlord’s Guide

When deciding how to rent out your property, there are a few key factors to consider — your long-term financial goals, the flexibility you need, and the type of property you own.

For example, a small apartment in a tourist hotspot might generate far more as a short-term let, while a family home in a commuter area near London may provide steadier income and lower vacancy as a long-term rental.

As a landlord, it’s important to weigh up the pros and cons of both strategies — from yields and occupancy rates to flexibility and the legal requirements coming into force in 2025.

What is a Short-Term Let?

A short-term let is typically any rental arrangement lasting less than six months. In practice, this could mean nightly stays, week-long bookings, or month-to-month tenancies.

Short-lets are most commonly used by:

  • Holidaymakers
  • Business travellers
  • People relocating or between homes

The rise of platforms like Airbnb and Booking.com has made short-lets more accessible, but also more competitive. At the same time, new regulations are being introduced. From 2025, a national register for short-term lets is expected in England, and some local councils (especially in tourist areas) are imposing caps or licensing rules.

Short-Term Lets vs Holiday Lets

Short-term holiday lets are generally marketed to tourists for periods from 3 nights up to around 31 days.

For a property to qualify as a furnished holiday let for tax purposes, it must:

  • Be available to rent for at least 210 days per year
  • Be let commercially for at least 105 days
  • Be let at market rates (not just to friends/family at discounted prices)

A long-term let (also known as a buy-to-let) usually involves a rental period of 6–12 months or more, providing greater stability.

Advantages of Short-Term Lets

Higher Potential Income
Because pricing is set per night, well-located properties can earn up to 30% more than a traditional long-term tenancy — sometimes even higher during peak season.

Flexibility
You can block off dates for personal use — whether for family visits, renovations, or your own holiday stays.

Lower Risk of Rent Arrears
Guests usually pay upfront through booking platforms, which reduces the risk of arrears or lengthy eviction battles.

Disadvantages of Short-Term Lets

Time-Intensive Management
Running a short-let is more like running a hospitality business than a tenancy. It requires:

  • Frequent guest changeovers
  • Coordinating cleaning and maintenance
  • Delivering a hotel-style guest experience

Lower Occupancy Rates
Without strong marketing and the right location, occupancy can suffer. For example, the average UK holiday let occupancy rate in 2023 was around 32%.

Higher Running Costs
Frequent cleaning, linen replacement, utilities, platform fees, and maintenance costs can quickly eat into profits.

Final Thoughts on Short-Term Lets

Short-lets can be profitable but demanding. They require more input and higher operating costs than long-term rentals, but if managed well, the financial returns can be significantly higher. Before choosing this route, ask whether your property and location are suited to short-term demand.

Advantages of Long-Term Lets

Steady Income
Long-term rentals provide predictable monthly income, helping landlords with financial stability and planning. Vacancy is typically low — with an average of around 4% in the UK — and usually only occurs at the end of a tenancy.

Lower Day-to-Day Management
Compared to short-lets, long-term rentals involve less turnover. With good tenants, most long-term arrangements are straightforward, with fewer ongoing tasks.

Mortgage & Insurance Benefits
Lenders and insurers tend to prefer long-term lets due to their stability, making financing and cover easier to secure than for holiday lets.

Disadvantages of Long-Term Lets

Compliance Requirements
Landlords must stay on top of strict legal obligations, including:

  • Annual gas safety checks
  • EICRs (Electrical Installation Condition Reports) every 5 years
  • EPCs rated E or above (with C proposed as the minimum from 2028)
  • Right to Rent checks, HMO licences, and fire safety standards

Failing to comply can result in fines or legal action.

Lower Yields
Long-lets typically generate less monthly income compared to well-run short-lets.

Tenant Risk
Problem tenants can still arise — from arrears and property damage to antisocial behaviour. With Section 21 eviction rights expected to be abolished, regaining possession may also become slower.

Which Should You Choose?

  • Choose Long-Term Lets if you want predictable monthly income with fewer management demands.
  • Choose Short-Term Lets if you want higher earning potential and flexibility — and are prepared for the higher workload (or appoint a management company to handle it).

Whatever you decide, the key is organisation, compliance, and consistent management. At LocationHome, we specialise in short-lets that deliver maximum returns with zero hassle for landlords — combining higher yields with a completely hands-off experience.

The Rise of Hotel-Style Living in the Short-Let Market

Short-term rentals aren’t what they used to be. In recent years, there’s been a clear shift towards hotel-style living, and at Location Home, we’re proud to be leading the way.

Guests today expect more than just a place to stay. They’re looking for a seamless, premium experience that blends the comfort of home with the service of a hotel. Here’s why this trend is growing, and how we’ve embraced it.

What is Hotel-Style Living?

It’s about more than luxury furniture and fluffy towels (though those help). Hotel-style living in the short-let market means:

  • Consistent standards across all properties
  • Professional design and layout
  • Clear communication and smooth check-in
  • 24/7 guest support and concierge services

It’s the kind of experience that makes guests feel looked after, without sacrificing the personal touch of a residential setting.

Why Guests Love It

With the rise of remote work, staycations, and digital nomads, guests are spending more time in short-term properties. That means expectations are higher. People want a space that feels reliable, polished, and stress-free, just like a hotel.

Reviews, ratings, and return visits often hinge on these elevated standards. That’s why consistency, cleanliness and communication are central to our approach.

Why Landlords Benefit

Offering hotel-style accommodation doesn’t just delight guests, it also increases booking rates, nightly prices, and long-term income. Landlords who invest in a professional look and feel see stronger returns, fewer issues, and better reputations across listing platforms.

At Location Home, we create this level of quality in every property we manage; from studio flats to full commercial spaces.

 

Want to offer guests more — and earn more doing it?
Speak to Location Home about transforming your property into a hotel-style success story.

How to Maximise Rental Yield Without Compromising on Quality

Every landlord wants to see strong returns, but maximising rental yield doesn’t mean cutting corners. In fact, at Location Home, we’ve found that maintaining high standards is often the key to higher earnings.

Here’s how we help clients increase income without sacrificing quality.

1. High-Quality Presentation Pays Off

First impressions count. Properties that are clean, stylish and professionally presented tend to attract better reviews, more bookings, and higher nightly rates. Our team provides guidance on interiors that appeal to your ideal guest, whether it’s a professional, a family, or a corporate client.

The result? A more competitive listing that commands a premium price.

2. Consistency Builds Trust

Guests value consistency. That’s why we apply hotel-style standards across all our managed properties, from the linen and lighting to the welcome touches. This not only enhances guest satisfaction but also leads to repeat bookings and referrals, helping to boost your occupancy rate and overall yield.

3. Smart Pricing, Real-Time Adjustments

Our bespoke management service includes dynamic pricing, adjusting rates based on demand, seasonality and market trends. This ensures your property is always competitively priced while still delivering strong returns.

4. 24/7 Guest Support Means Fewer Problems

Our round-the-clock concierge service means guests are supported before, during, and after their stay. This reduces complaints, increases satisfaction, and helps you maintain high ratings, which in turn drives more bookings at higher rates.

5. Tailored Strategies for Every Property

No two properties are the same. We take a bespoke approach to management, carefully aligning our strategy with your specific goals; whether that’s high occupancy, long-term income, or luxury short-lets.

 

Want better returns and happier guests?
Let Location Home show you how high standards and smart strategy can work hand in hand.

Commercial vs Residential Property Management: What’s Right for You?

When choosing how to manage your property, one of the first decisions is whether to focus on commercial or residential letting. Both offer unique benefits and challenges. But which is the right fit for you?

At Location Home, we specialise in bespoke property management for both sectors. Here’s a quick guide to help you understand the key differences.

Residential Property Management

This includes houses, flats, and short-let accommodation used for living purposes. Residential letting, especially in high-demand areas, offers consistent income and can be highly flexible; particularly if you choose short-term stays.

Benefits include:

  • High demand from professionals, tourists and families
  • Greater flexibility in pricing and occupancy
  • Opportunity to create hotel-style experiences
  • More personal use of the property if needed

Our residential properties are fully managed, with hotel-level standards and 24/7 concierge support, meaning guests get a premium experience, and landlords enjoy peace of mind.

Commercial Property Management

Commercial lets involve shops, offices, or hospitality spaces. These tend to come with longer leases and more stable rental agreements. While there may be higher upfront costs or vacancy periods, returns can be substantial over time.

Benefits include:

  • Long-term tenants and reliable income
  • Lower turnover and less frequent management
  • Potential for strong ROI in the right market
  • Tenants often responsible for some upkeep

At Location Home, we help investors unlock the potential of commercial spaces, applying the same high standards and tailored approach to ensure long-term success.

So… Which Should You Choose?

There’s no universal answer, it depends on your goals. If you want flexibility, high occupancy and short-term income, residential might be the way forward. If you’re after long-term security and stable returns, commercial may be more suitable.

Either way, Location Home offers bespoke property management solutions to help you make the most of your investment with zero hassle.

Not sure which strategy fits your goals?

Contact our team today for a personalised property consultation.