Behind the Scenes: What a Concierge Property Management Team Does

When guests stay in a Location Home property, they often describe the experience as “seamless,” “stress-free,” and “like staying in a 5-star hotel.” That’s no accident; it’s the result of our dedicated concierge property management team, working behind the scenes every day.

But what exactly does a concierge team do? And how does it benefit both landlords and guests?

Around-the-Clock Support for Every Guest

Our concierge team is available 24/7, ensuring that no matter the time or situation, someone is always on hand to help. From late-night check-ins and lost keys to special requests or local recommendations, we’re there to make the guest experience smooth and enjoyable.

A Personal Touch Every Time

Unlike automated platforms or generic hosting services, our concierge approach adds a human connection to property management. Whether it’s arranging transport, organising a mid-stay clean, or responding to maintenance needs, we take care of it all, quickly, professionally, and with care.

Behind-the-Scenes Efficiency

What guests don’t see is just as important. Our team works hard to:

• Coordinate cleaning and restocking
• Track maintenance schedules
• Manage guest communications and feedback
• Ensure properties are presented to the same high standard after every stay

This attention to detail means fewer issues, higher satisfaction, and better reviews, which all contribute to increased bookings and income.

Peace of Mind for Property Owners

For landlords, our concierge service is the ultimate reassurance. You can rest easy knowing that your property is in expert hands, and that every guest is receiving first-class support throughout their stay.

It’s this blend of personal care and professional management that sets Location Home apart.

Want to give your guests a premium experience, and yourself total peace of mind?
Speak to Location Home about our concierge-led property management today.